The join session button will appear 5 minutes ahead of the session time. You may need to refresh your page to see it.
The button will appear next to the date and time of the session.
Once you have joined the session, ensure you select the camera & mic you want to use. Then in the top right, click on the green "join" button.
Need help?
Our Client Operations team are available to assist Monday - Friday 09:00-18:00
- Healios clients: Call 0330 124 4222 or email support@healios.org.uk
- Melios clients: Call 0330 088 3127 or email hello@melios.org.uk
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article